Return & Exchange Policy
Effective Date: October 6th, 2024

At Best Elite, we aim to ensure every customer is fully satisfied with their purchase. If you are not happy with your order, please review our policy on returns and exchanges.

1. Return & Exchange Eligibility:

• Items can be returned or exchanged within 30 days of delivery.
• Products must be in their original condition, unworn, unwashed, with tags attached, and in original packaging.

2. Return Process:

• Contact us at [email protected] to initiate a return. Provide your order number and reason for return.
• Once approved, ship the items back to us. Return shipping costs are the customer’s responsibility unless the item is damaged or incorrect.

3. Exchange Process:

• If you wish to exchange an item, follow the return process and specify the new size or product desired.
• Exchanges are subject to availability. If the item is unavailable, you may choose an alternative product or receive a refund.

4. Refunds:

• Refunds are processed after the returned item is inspected. Please allow 7-10 business days for the refund to reflect in your account.
• Original shipping fees are non-refundable unless the item received was incorrect or defective.

5. Damaged or Incorrect Items:
If you receive an item that is damaged or incorrect, contact us within 7 days of receipt. We will arrange for a replacement or refund.

6. Contact Us:
For return or exchange assistance, please contact our customer service team:

• Email: [email protected]
• Phone: 567-621-2297
• Address: 1264 Carriage Lane, Toledo, Ohio, United States

Best Elite is here to ensure you have a premium shopping experience. We appreciate your business!